Recharging
BASIC – Can I reload PINGI on the microwave grate?
PINGI can be recharged in the microwave oven, but the metal grate must always be removed due to heat development. If necessary, a double-folded kitchen paper can be placed under PINGI while recharging to retain excessive moisture. A saucer should always be placed under PINGI during regeneration.
BASIC – Can I also recharge Pingi in a traditional oven?
No, unfortunately this is not possible without damaging the product. If you do not have a microwave oven available, you can recharge PINGI in the sun or on a central heating radiator if necessary. This, however, will take much longer than in the microwave oven and does not offer optimal results due to the irregular heating.
BASIC – Do I need to loosen the string when recharging?
In connection with the evaporation, we certainly recommend this. Should you occasionally forget, this will not cause issue.
BASIC – Why does the indicator need to face upwards when I am recharging PINGI?
As the indicator needs to react to small changes in the humidity level, it is very sensitive to liquid water. When Pingi is being recharged drops of water may form beneath Pingi. If the indicator were to face downward, these drops could damage the indicator function.
ALL – Is it a problem that the moisture evaporating out of PINGI while recharging ends up back in my home?
You must realise that the average household sometimes produces 10 to 15 litres of water vapour per day. No dehumidifier can absorb all of this moisture. This is also not necessary since the excess moisture will leave the home through ventilation.
Dehumidifiers such as PINGI and other products are intended to absorb moisture in places where there is insufficient ventilation to remove it. Normally the amount of moisture in these small rooms (e.g. cellar cupboard, kitchen sink cupboard) is not very large in terms of the number of litres, but causes problems because the moisture can not escape through ventilation. Yet the removal of the relatively small amount of moisture from the space can resolve the problem. With PINGI, this absorbed moisture is then evaporated in a place where it can be more easily removed through ventilation (kitchen) – with other products it is poured down your drain with the toxic residue of the hygroscopic salt.
BASIC – What precautions should I take while recharging?
Always place the product on a clean saucer. To be on the safe side, you can place a double-folded kitchen paper under your Pingi. The indicator should always be facing upwards when recharging.
BASIC – How do I recharge PINGI bag, PINGI Mini, PINGI XL and PINGI Penguin?
These products can be recharged in the microwave oven on a clean saucer. Please make sure the indicator faces upwards. Please visit the product page for details on the recharging time of a specific product type. If your microwave does not have a 600 Watt setting please use the nearest setting available. You can also regenerate your product on a radiator or in the sun, but this will take substantially longer.
BASIC – When do I recharge a PINGI Basic product?
Each Pingi has a unique indicator that changes colour from blue to pink. When Pingi is saturated, the indicator will turn pink. Pingi should then be recharged.
